Need Help?

You've reached the Help and Contact area. Below are answers to questions we receive on a regular basis. If you don't find what you're looking for, please use the contact form to let us know. We'll always try to respond within 24 hours.


If you have a question about how our marketplace works or about the acquisition and purchasing process, the best place to start is the Library FAQ section.

The Features page can also give you an idea of what we can bring to your Library. We're constantly updating that area and adding details about new features. In the future, we'll also have a full Forums area where we'll be answering questions.

If you still can't find the answer you're looking for, use the contact form and we'll try to get back to you in 24 hours.


If you have a question about how our marketplace works for authors, why you should add your books, or if you're having technical issues, the best place to start is the Author FAQ section.

You can also read through the Add Your Books page if you have questions about the upload process. If you need further support, use the contact form and we'll get back to you as soon as we can.


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